.page-contact {
  position: relative;
  background:
    radial-gradient(ellipse at 85% 6%, rgba(31, 59, 110, 0.35) 0%, transparent 60%),
    var(--sk-bg-deep);
  color: var(--sk-ice);
  padding-bottom: 72px;
}

/* ===== 首屏：面包屑 + 标题 ===== */
.page-contact .pc-intro {
  position: relative;
  padding: clamp(28px, 5vw, 52px) 0 32px;
  border-bottom: 1px solid var(--sk-line);
}

.page-contact .pc-intro::after {
  content: "";
  position: absolute;
  right: 0;
  bottom: -1px;
  width: 18%;
  height: 3px;
  background: var(--sk-accent);
}

.page-contact .pc-intro__code {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  margin-bottom: 20px;
  padding: 4px 12px;
  background: var(--sk-bg-panel);
  border-left: 3px solid var(--sk-accent);
  color: var(--sk-cool);
  font-size: 12px;
  letter-spacing: 0.1em;
}

.page-contact .pc-intro__code::before {
  content: "";
  display: inline-block;
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: var(--sk-lime);
}

.page-contact .pc-intro h1 {
  margin: 0 0 16px;
  font-size: clamp(26px, 4vw, 40px);
  line-height: 1.22;
  font-weight: 900;
  letter-spacing: 0.01em;
  color: var(--sk-ice);
  max-width: 880px;
}

.page-contact .pc-intro__lead {
  margin: 0;
  max-width: 640px;
  font-size: 16px;
  line-height: 1.75;
  color: var(--sk-cool);
}

.page-contact .pc-intro__lead .sk-mono {
  color: var(--sk-lime);
  font-weight: 600;
}

/* ===== 工单桌面：左右两栏 ===== */
.page-contact .pc-workdesk {
  display: grid;
  grid-template-columns: 1fr;
  gap: 28px;
  padding: 32px 0 48px;
}

/* ===== 左侧联系信息面板 ===== */
.page-contact .pc-contact-panel {
  position: relative;
  padding: 24px 20px 20px;
  background: var(--sk-bg-panel);
  border: 1px solid var(--sk-line);
  clip-path: polygon(0 0, calc(100% - 20px) 0, 100% 20px, 100% 100%, 0 100%);
}

.page-contact .pc-contact-panel__grid {
  position: absolute;
  inset: 0;
  background-image:
    linear-gradient(var(--sk-line) 1px, transparent 1px),
    linear-gradient(90deg, var(--sk-line) 1px, transparent 1px);
  background-size: 28px 28px;
  opacity: 0.22;
  pointer-events: none;
}

.page-contact .pc-contact-panel__top {
  position: relative;
  display: flex;
  align-items: flex-start;
  gap: 12px;
  margin-bottom: 20px;
}

.page-contact .pc-seq {
  display: inline-block;
  min-width: 36px;
  padding: 2px 6px;
  background: var(--sk-accent);
  color: var(--sk-bg-deep);
  font-size: 12px;
  font-weight: 700;
  text-align: center;
}

.page-contact .pc-contact-panel__top h2,
.page-contact .pc-section-head h2 {
  margin: 0;
  font-size: 22px;
  font-weight: 800;
  color: var(--sk-ice);
  letter-spacing: 0.02em;
}

.page-contact .pc-contact-panel__top p {
  margin: 4px 0 0;
  font-size: 13px;
  color: var(--sk-dim);
}

.page-contact .pc-contact-panel__status {
  position: relative;
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 10px 12px;
  margin-bottom: 20px;
  background: rgba(57, 255, 20, 0.06);
  border: 1px solid rgba(57, 255, 20, 0.3);
  font-size: 13px;
}

.page-contact .pc-contact-panel__status .sk-mono {
  color: var(--sk-lime);
}

.page-contact .pc-contact-panel__status span:last-child {
  margin-left: auto;
  font-size: 12px;
  color: var(--sk-cool);
}

.page-contact .pc-contact-list {
  position: relative;
  margin: 0 0 20px;
}

.page-contact .pc-contact-list__row {
  display: flex;
  flex-direction: column;
  gap: 4px;
  padding: 14px 0;
  border-bottom: 1px solid var(--sk-line);
}

.page-contact .pc-contact-list__row dt {
  font-size: 12px;
  letter-spacing: 0.08em;
  color: var(--sk-dim);
}

.page-contact .pc-contact-list__row dd {
  margin: 0;
}

.page-contact .pc-contact-list__row a {
  font-size: 16px;
  color: var(--sk-ice);
  text-decoration: none;
  box-shadow: 0 1px 0 var(--sk-line);
  transition: color 0.2s, box-shadow 0.2s;
  word-break: break-all;
}

.page-contact .pc-contact-list__row a:hover {
  color: var(--sk-accent);
  box-shadow: 0 2px 0 var(--sk-accent);
}

.page-contact .pc-contact-panel__note {
  position: relative;
  display: flex;
  gap: 12px;
  padding: 14px;
  margin-bottom: 20px;
  background: var(--sk-cream);
  color: var(--sk-bg-deep);
}

.page-contact .pc-contact-panel__note p {
  margin: 0;
  font-size: 13px;
  line-height: 1.6;
}

.page-contact .pc-contact-panel__note .sk-mono {
  font-weight: 600;
  color: #4a2f1a;
}

.page-contact .pc-contact-panel__note-tag {
  flex-shrink: 0;
  height: fit-content;
  padding: 2px 6px;
  background: var(--sk-accent);
  color: var(--sk-bg-deep);
  font-size: 12px;
  font-weight: 700;
}

.page-contact .pc-contact-panel__img {
  position: relative;
  overflow: hidden;
  border: 1px solid var(--sk-line);
}

.page-contact .pc-contact-panel__img img {
  display: block;
  width: 100%;
  height: auto;
}

/* ===== 右侧工作区 ===== */
.page-contact .pc-workdesk__right {
  display: flex;
  flex-direction: column;
  gap: 28px;
}

.page-contact .pc-section-head {
  display: flex;
  align-items: center;
  gap: 10px;
  margin-bottom: 16px;
}

.page-contact .pc-section-head .pc-seq {
  min-width: 32px;
  padding: 2px 6px;
}

/* ===== 咨询分类 ===== */
.page-contact .pc-category {
  padding: 24px;
  background:
    linear-gradient(135deg, rgba(31, 59, 110, 0.25) 0%, transparent 45%),
    var(--sk-bg-panel);
  border: 1px solid var(--sk-line);
  border-top: 3px solid var(--sk-accent);
}

.page-contact .pc-category__desc {
  margin: 0 0 20px;
  font-size: 14px;
  line-height: 1.7;
  color: var(--sk-cool);
}

.page-contact .pc-category__grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 14px;
  margin-bottom: 20px;
}

.page-contact .pc-category__item {
  display: grid;
  grid-template-columns: auto 1fr auto;
  grid-template-rows: auto auto;
  gap: 4px 10px;
  align-items: center;
  padding: 16px 14px;
  background: var(--sk-bg-deep);
  border: 1px solid var(--sk-line);
  text-decoration: none;
  transition: border-color 0.2s, transform 0.2s;
}

.page-contact .pc-category__item:hover {
  border-color: var(--sk-accent);
  transform: translateY(-2px);
}

.page-contact .pc-category__item-no {
  grid-row: 1 / 3;
  grid-column: 1;
  font-size: 14px;
  font-weight: 700;
  color: var(--sk-accent);
}

.page-contact .pc-category__item strong {
  grid-row: 1;
  grid-column: 2;
  font-size: 15px;
  font-weight: 800;
  color: var(--sk-ice);
}

.page-contact .pc-category__item > span:nth-child(3) {
  grid-row: 2;
  grid-column: 2;
  font-size: 12px;
  line-height: 1.5;
  color: var(--sk-cool);
}

.page-contact .pc-category__arrow {
  grid-row: 1 / 3;
  grid-column: 3;
  align-self: center;
  font-size: 18px;
  color: var(--sk-dim);
  transition: color 0.2s, transform 0.2s;
}

.page-contact .pc-category__item:hover .pc-category__arrow {
  color: var(--sk-accent);
  transform: translateX(3px);
}

.page-contact .pc-category__visual {
  overflow: hidden;
  border: 1px solid var(--sk-line);
}

.page-contact .pc-category__visual img {
  display: block;
  width: 100%;
  height: auto;
}

/* ===== 回复承诺 ===== */
.page-contact .pc-response {
  padding: 24px;
  background: var(--sk-bg-deep);
  border: 1px solid var(--sk-line);
  border-left: 3px solid var(--sk-lime);
}

.page-contact .pc-response__timeline {
  position: relative;
  padding-left: 24px;
  margin: 0 0 20px;
  border-left: 1px solid var(--sk-line);
}

.page-contact .pc-response__step {
  position: relative;
  padding: 14px 0 14px 8px;
}

.page-contact .pc-response__step::before {
  content: "";
  position: absolute;
  left: -30px;
  top: 20px;
  width: 10px;
  height: 10px;
  background: var(--sk-accent);
  transform: rotate(45deg);
}

.page-contact .pc-response__step .sk-mono {
  display: block;
  margin-bottom: 4px;
  font-size: 13px;
  color: var(--sk-lime);
}

.page-contact .pc-response__step strong {
  display: block;
  margin-bottom: 4px;
  font-size: 14px;
  color: var(--sk-ice);
}

.page-contact .pc-response__step p {
  margin: 0;
  font-size: 13px;
  line-height: 1.6;
  color: var(--sk-cool);
}

.page-contact .pc-response__note {
  display: flex;
  align-items: flex-start;
  gap: 8px;
  padding: 14px 16px;
  background: rgba(57, 255, 20, 0.05);
  border: 1px solid rgba(57, 255, 20, 0.22);
  font-size: 13px;
  line-height: 1.6;
  color: var(--sk-cool);
}

.page-contact .pc-response__note p {
  margin: 0;
}

/* ===== 通信地址 ===== */
.page-contact .pc-address {
  padding: 48px 0;
  border-top: 1px solid var(--sk-line);
  border-bottom: 1px solid var(--sk-line);
  background: linear-gradient(90deg, rgba(31, 59, 110, 0.15) 0%, transparent 70%);
}

.page-contact .pc-address__grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 20px;
  margin-top: 24px;
}

.page-contact .pc-address__info {
  padding: 20px;
  background: var(--sk-bg-panel);
  border: 1px solid var(--sk-line);
}

.page-contact .pc-address__label {
  margin: 0 0 8px;
  font-size: 12px;
  letter-spacing: 0.08em;
  color: var(--sk-dim);
}

.page-contact .pc-address__value {
  margin: 0 0 12px;
  font-size: 18px;
  font-weight: 700;
  color: var(--sk-ice);
}

.page-contact .pc-address__note {
  margin: 0;
  font-size: 13px;
  line-height: 1.7;
  color: var(--sk-cool);
}

.page-contact .pc-address__map {
  position: relative;
  min-height: 220px;
  overflow: hidden;
  border: 1px solid var(--sk-line);
  background: var(--sk-bg-panel);
}

.page-contact .pc-address__map-grid {
  position: absolute;
  inset: 0;
  background-image:
    linear-gradient(var(--sk-line) 1px, transparent 1px),
    linear-gradient(90deg, var(--sk-line) 1px, transparent 1px);
  background-size: 28px 28px;
  opacity: 0.35;
}

.page-contact .pc-address__map-pin {
  position: absolute;
  left: 55%;
  top: 42%;
  font-size: 34px;
  color: var(--sk-accent);
  transform: translate(-50%, -50%);
}

.page-contact .pc-address__map-pin::after {
  content: "";
  position: absolute;
  left: 50%;
  top: 50%;
  width: 48px;
  height: 48px;
  border: 1px solid var(--sk-accent);
  border-radius: 50%;
  opacity: 0.3;
  transform: translate(-50%, -50%);
}

.page-contact .pc-address__map-label {
  position: absolute;
  right: 12px;
  bottom: 12px;
  padding: 4px 8px;
  background: var(--sk-bg-deep);
  border: 1px solid var(--sk-line);
  font-size: 12px;
  color: var(--sk-lime);
}

/* ===== 自助入口 ===== */
.page-contact .pc-selfhelp {
  padding: 48px 0 0;
}

.page-contact .pc-selfhelp > .sk-container > p {
  margin: 0 0 24px;
  max-width: 560px;
  font-size: 14px;
  line-height: 1.7;
  color: var(--sk-cool);
}

.page-contact .pc-selfhelp__list {
  display: grid;
  grid-template-columns: 1fr;
  gap: 16px;
}

.page-contact .pc-selfhelp__item {
  display: flex;
  flex-direction: column;
  gap: 8px;
  padding: 20px;
  background: var(--sk-bg-panel);
  border: 1px solid var(--sk-line);
  text-decoration: none;
  transition: border-color 0.2s, transform 0.2s;
}

.page-contact .pc-selfhelp__item:hover {
  border-color: var(--sk-accent);
  transform: translateY(-2px);
}

.page-contact .pc-selfhelp__code {
  font-size: 12px;
  font-weight: 700;
  color: var(--sk-accent);
}

.page-contact .pc-selfhelp__item strong {
  font-size: 17px;
  color: var(--sk-ice);
}

.page-contact .pc-selfhelp__item span:not(.sk-mono) {
  font-size: 13px;
  line-height: 1.6;
  color: var(--sk-cool);
}

.page-contact .pc-selfhelp__arrow {
  margin-top: auto;
  font-size: 18px;
  color: var(--sk-dim);
  transition: color 0.2s, transform 0.2s;
}

.page-contact .pc-selfhelp__item:hover .pc-selfhelp__arrow {
  color: var(--sk-accent);
  transform: translateX(3px);
}

/* ===== 平板与桌面断点 ===== */
@media (min-width: 600px) {
  .page-contact .pc-category__grid {
    grid-template-columns: 1fr 1fr;
  }
}

@media (min-width: 720px) {
  .page-contact .pc-address__grid {
    grid-template-columns: 1fr 1fr;
  }

  .page-contact .pc-selfhelp__list {
    grid-template-columns: repeat(3, 1fr);
  }
}

@media (min-width: 960px) {
  .page-contact .pc-workdesk {
    grid-template-columns: 400px minmax(0, 1fr);
    gap: 32px;
    align-items: start;
  }

  .page-contact .pc-contact-panel {
    position: sticky;
    top: calc(var(--sk-header-h) + var(--sk-topbar-h) + 24px);
  }

  .page-contact .pc-category__visual {
    margin-top: -4px;
  }
}